Returns & Exchanges
At BrandsWalk, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange for a different style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original branded packaging and include all tags, manuals, and accessories to ensure a successful inspection.
Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing